Privacy Policy

Privacy Policy (as of March 2024)

Protecting your personal data is of the utmost importance to IHK-Exportakademie GmbH, Jägerstr. 30, 70174 Stuttgart (responsible for processing your data in accordance with Art. 4 (7) of the EU General Data Protection Regulation (“GDPR”)). IHK-Exportakademie GmbH is subject to the provisions of the GDPR. We would like to inform you about which personal data we process and for what purposes.

Information about our online service / personal data
This website is operated by IHK-Exportakademie GmbH. Here we inform you about the nature, scope, and purpose of processing personal data. Our website allows you to input the following personal data to get in touch with us:

• Data for proper salutation, e.g., title and form of address
• Personal data, e.g., first and last name
• Address information, e.g., street, postal code, and city
• Contact details, e.g., phone number, fax number, or email address
• Additional information, e.g., company
• Topic interests, e.g., newsletter
• If you register in the customs service provider database, you consent to us publishing the data you provide (company name, company profile, address, service offerings, phone, fax, email, link to homepage) on this website
• We use “B2Match” for selected events. Some events are organized with other partners to offer targeted business networking. For details on B2Match’s data processing, please refer to their privacy policy. If you register with “B2Match”, you consent to us transmitting the data you entered (company name, company profile, address, service offerings, phone, fax, email, link to homepage) to the respective event organizer for processing meeting requests and promoting similar offerings.

For the (joint) execution of seminars, delegation trips and/or trade fair participations, your data may be shared with:

• if applicable, the respective chamber of commerce or foreign chamber of commerce
• if applicable, domestic and foreign ministries
• if applicable, domestic and international cooperation partners
• if applicable, German foreign missions (embassy, consulate general)
• if applicable, private companies to be visited or with whom meetings are scheduled
• if applicable, hotels and transportation companies
• if applicable, chambers of commerce in Baden-Württemberg
• if applicable, insurance companies

We process and store your personal data as long as necessary to fulfill contractual obligations. We process personal data only if you voluntarily provide it or if it is publicly accessible (e.g., public directories such as trade fair exhibitor lists or publicly accessible member directories of industry associations). These data usually include contact and address information, contract data, and data needed for organizing seminars (e.g., food intolerances), which you provide to us. Providing information on food intolerances helps us coordinate meals at partner restaurants. If storage is no longer necessary, the data will be regularly deleted unless legal or tax-related retention periods prevent this. The retention periods specified by law are a maximum of 10 years.
Your data is processed based on Art. 6 (1)(b) GDPR. Data transfers to third countries without adequate data protection levels are based on your consent under Art. 6 (1)(a) GDPR.

Marketing
If you have already participated in an event (seminar, delegation trip, etc.) organized by IHK-Exportakademie GmbH, we reserve the right to contact you about future events organized by us, based on a legitimate interest pursuant to Art. 6 (1)(f) GDPR, unless you have explicitly objected. In our balancing of interests under Art. 13 (1)(d), we consider whether such events may be relevant to your professional role (e.g., as an export control officer).

Transfer of Personal Data to Third Countries
For trips to third countries, the transfer of your personal data to such countries is planned. An adequate level of data protection exists only if corresponding EU Commission decisions are in place. Otherwise, there may be an increased risk that you cannot exercise your data protection rights or defend against unauthorized disclosure and processing. Furthermore, German supervisory authorities may not be able to investigate or address complaints.

Cookie Notice

Our website uses cookies to offer a comfortable and feature-rich online service and verify your authorization to access services. Cookies are text files that store information to recognize repeat visitors during their website session. They are stored on your computer’s hard drive and cause no harm.

Cookies on our website contain personal data. They eliminate the need to re-enter information, facilitate the transfer of specific content, and help us identify particularly popular sections of our website, enabling us to continually improve its structure and content.

You can disable the acceptance of cookies in your browser (see below). However, we cannot guarantee that all features of our site will be available in that case.

Essential Cookies

These cookies are essential for the complete functionality of the webshop and cannot be turned off. They store your settings in the shop, such as language, currency, login session (to stay logged in between pages), and privacy settings. You can block these cookies in your browser, but the shop may not function properly or at all.

Name	Provider	Purpose	Expiration	Type
PHPSESSID	.ihk-exportakademie.de	Preserves user states across page requests.	Session	HTTP Cookie

Analytics and Statistics Cookies

These cookies collect statistics about visits to our shop, such as which items are clicked on and purchased. This analysis helps us tailor our product range to customer preferences.

Name	Provider	Purpose	Expiration	Type
1P_JAR	google.com	Used to support Google’s advertising services.	17 days	HTTP Cookie
Conversion	google.com	Stores each conversion made after arriving via a Google Ads link.	3 months	HTTP Cookie

Marketing and Re-Targeting Cookies

These cookies are usually set by our marketing and advertising partners. They can be used to create a profile of your interests to show you relevant advertising (targeted ads). If you reject these cookies, ads will not be tailored to your interests.

Name	Provider	Purpose	Expiration	Type
NID	google.com	Set by Google when the Google+ social plugin is activated on our website.	6 months	HTTP Cookie
DV	google.com	Used to support Google’s advertising services.	5 minutes	HTTP Cookie
ANID	google.com	Used to collect information on how visitors use our website. Data is collected anonymously and used for reports and site improvement.	6 months	HTTP Cookie

Purpose of Data Processing
The mentioned personal data is processed exclusively for the following purposes:

• Website
• Events
• Marketing
• Business relationships
• Application processes
• Contact with our teams
• Newsletter subscription
• Enabling our service offerings and necessary communication with you (e.g., booking an event, participation in a trip/trade fair)
• Registration in the export app and use of its content/functions (e.g., surveys, meeting scheduler)
• Registration in the customs service provider database
• Registration in the matching tool
• Handling your inquiry

Technical Data We Collect
When you use our website, the web server automatically records and analyzes technical access data. IHK-Exportakademie’s data is hosted by GBC Internet Service Center GmbH, Steingrüble 9, 72336 Bahlingen. These data are not associated with specific individuals; users remain anonymous. As long as you do not actively enter data on our site, we only collect data your browser transmits automatically, such as:

• Browser type/version
• Operating system
• Referrer URL (previously visited page)
• IP address of your device
• Time of server request

We use this data solely to enable the use of the website, for statistics, and to improve our online services. No personal identification is made from this data.

Third-Party Services
Our website uses content, services, and features from third parties, such as newsletter services, user behavior analysis tools, and maps or videos. To enable these services, the IP address of your device must be transmitted to the third-party provider. Wherever possible, we use data-minimized configurations. However, we have no control over whether the IP address is stored.

**Third-party providers include:**
**Newsletter dispatch:** We use the provider Telenorma Holding AG, An der Johannes Brahms Strasse 4, 72461 Albstadt, for email newsletter distribution. Your voluntarily provided personal data is passed to this provider for the purpose of sending the requested newsletters. We use the double opt-in method. You will receive newsletters only after confirming your subscription via a link sent by email. Subscription and confirmation are logged. You can unsubscribe at any time by email or via the link in the newsletter.

**YouTube video display:** We have embedded YouTube videos (YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) using “enhanced privacy mode”. When you play a video, a connection to a YouTube server is made and YouTube is informed of the pages you visited. If you are logged in to YouTube, this information is linked to your personal account. To prevent this, log out before visiting our site and delete any YouTube or Google cookies. More info: www.google.de/intl/de/policies/privacy/.

**Links to other websites:** We include links to external sites. When you click a link, information is transmitted to that site. This privacy policy does not apply to third parties. Please check their privacy statements.

**Social Media:** No social media plugins are used, only social bookmarks (simple links). When using “Share this content”, the shared page may appear in your Twitter, Facebook, LinkedIn, etc., profile as an activity.

Data Security
Unfortunately, data transmission over the internet is never completely secure, so we cannot guarantee the security of data transmitted to our website. We protect our site and IT systems with appropriate technical and organizational measures to ensure availability, integrity, and confidentiality. Your personal data is transmitted in encrypted form. You can recognize a secure connection by “https://” and the padlock symbol in your browser. Clicking the lock provides SSL certificate details.

Revocation and Access Rights
Every data subject has the right of access (Art. 15 GDPR). If inaccurate personal data is processed, you may request correction (Art. 16 GDPR). You may request deletion or restriction (Art. 17, 18, and 21 GDPR), and under certain conditions, data portability (Art. 20 GDPR). The right to data portability applies only to data processed based on consent or a contract and through automated means.
If processing is based on Art. 6(1)(f) GDPR (our legitimate interest), you may object at any time.